Delete your account
This page explains how to delete your First Light account and the data on our server.
In the app
Open Me → Delete everything (at the bottom, under "Start over") and confirm. This deletes, from our server and immediately: your account, coach messages, usage records, reports of AI replies, your subscription status and, if you signed in with Google or Apple, your backup copy. If you signed in with Apple, we also revoke the app's access to your Apple ID. It also deletes everything stored on your phone. Uninstalling the app also deletes the data on your phone, but not the data on our server.
Without the app
If you signed in with Google or Apple, write to us by email at support@ysylabs.com from that address and ask us to delete your account. We delete it and everything listed above within 30 days and confirm by reply.
If you never signed in, your account has no email or name: it is a random id stored only on your phone, so we cannot tell which account is yours. While the app is still installed, use Delete everything. Once the app is uninstalled, that id is gone and the remaining server data cannot be linked to you; write to us if you want help.
Subscriptions
Deleting your account does not cancel a subscription. On Android, cancel it in Google Play → Payments & subscriptions. On iPhone, cancel it in Settings → your name → Subscriptions.